But until I receive a viable solution to the problem, the app will remain deleted for me since when (and if) the restore eventually chooses to work for me, I don’t want new messages to be erased.

I really hope that they are working on the issue and not just keeping me on a shelf of “to-work-on-later” issues. I reached out to the Viber support team, but after the quick initial response with their “solutions” and me answering “No, tried it, still crashing on me,” I haven’t heard back from them which has now been 5 days. Granted I have about 28gb of chat history, but I have enough phone and iCloud storage that it shouldn’t be an issue. When I try opening the app, the restore screen would pop up and again crash after 1%.

However, when I tried to restore my chat history, the app would crash after 1% and revert to my phone’s home screen. So when that did the fix my problem, I opted to delete and reinstall the app since that seemed to fix the issue for some people. I made sure I am using the latest version of the app and iOS software. But I’ve had problems receiving and sending messages in the past month. I have been an avid user of the app for 7 years and it’s been great with the stickers and gifs that make messaging interesting.

Is the viber app safe